Code Enforcement

Request Tracker

To submit a concern, complaint, comment, or compliment click here.

Code Violations & Enforcement Process

The City encourages residents to take a moment to look at their property and address any possible issues before a neighbor contacts staff for Code enforcement. This strengthens our community image and helps sustain property values. It is best for residents to work through issues with one another before calling in code violations. Greater communications between our neighbors help us build a stronger community and promote the kind of friendly, small-town atmosphere we have come to value.

How to Report Violations

You may report a complaint via standard mail, online using the Request Tracker system, in person at City Hall, or by emailing the Planning Technician.

Confidentiality

All information will remain confidential per MN State Statue 13.44, which states: "The identities of individuals who register complaints with state agencies or political subdivisions concerning violations of state law or local ordinances concerning the use of real property are classified as confidential data." (Section 13.02, Subdivision 3).

Inspection Process

After receiving a code violation complaint, the City Code Inspector will inspect the property. If a violation is present, it will be documented and a violation letter will be mailed to the property owner. If corrective action is not taken within an appropriate amount of time, the City may issue citations and fines.

The purpose of these guidelines is to develop a standardized procedure to ensure proper communication between staff, the complainant, and the party in violation in resolving issues present in the community.

Traffic & Safety Concerns

Non-emergency traffic and safety concerns may be directed to the Big Lake Police Department at 763-251-2996.